TERMS OF SALE

  1. INTRODUCTION
  2. GENERAL INFORMATION
  3. ORDER PROCESSING
  4. AVAILABILITY OF THE PRODUCT
  5. GUARANTEES OFFERED
  6. PRODUCT RETURNS - RIGHT OF WITHDRAWAL
  7. PRODUCT RETURNS - FACTORY DEFECTS
  8. REQUEST FOR PRODUCT CHANGES DUE TO SIZE ERROR
  9. SHIPPING COSTS
  10. PICKED UP AT THE STORE

A.- INTRODUCTION

These particular conditions of the online store operated by SMARTNET, SL (hereinafter: THE STORE), are offered as information prior to the purchase process and complement the general terms and conditions that regulate the general use of the website accessible through from https://shop.legends.football .

Making any purchase through THE STORE necessarily implies acceptance of the general terms and conditions of access and use of the SMARTNET SL website, as well as these particular terms and conditions, without objection or reservation of any kind.

B.- GENERAL INFORMATION:

SMARTNET, SL (hereinafter: SMARTNET), is a Spanish company, registered in the Mercantile Registry of Madrid (Volume: 28,559 Folio: 97 Section: 8 Page: M-514169 1st Entry), with CIF number: B-86133360 and registered office in Madrid (28010), c/ Fortuny, 51.

Any incident, complaint or claim related to a purchase made in THE STORE, must be communicated to the email address: atc@smart-interactive.net

C.- PROCESSING OF ORDERS:

Orders must be processed by THE STORE, where the user will be informed prior to the completion of each purchase of the exact amount of each of their orders, including the shipping costs associated with each of them.

Only people of at least 16 years of age may process orders through THE STORE. The User who makes use of THE STORE guarantees that they are at least of said age as well as the veracity of all the registration data provided to SMARTNET. In any case, the User will be solely responsible for the false or inaccurate statements made and the damages caused to SMARTNET or third parties due to the information provided.

D.-AVAILABILITY OF PRODUCTS:

THE STORE shows the information on stocks and available sizes of products communicated, in each case, by their manufacturer or distributor.

SMARTNET makes efforts to keep said stock and size information updated based on the information transmitted at any time by the manufacturer or distributor, but cannot guarantee its adequacy to reality at all times because it is external information, supplied by third parties. .

If for any reason it is not possible to supply any of the products that make up an order, SMARTNET will contact the user as soon as possible to inform them of this circumstance and will proceed to refund the price of the order, as well as the shipping costs. in the proportion to which the user has rights according to the shipping cost tables published at any time on the website.

That is: In cases in which the supply of an order made up of one or more products is not possible due to the complete unavailability of all of them, SMARTNET will proceed to a full refund of the amount paid for the order, including shipping costs that would have been charged to it.

In cases in which it is not possible to supply one or more products integrated into an order that includes additional products that can be supplied, SMARTNET will proceed to full refund of the amounts paid for the unavailable products, but will withhold the amounts corresponding to the amount of the products that can be supplied, as well as the shipping costs associated with their delivery.

E.- GUARANTEES OFFERED:

THE STORE offers a guarantee on the products marketed, in the legally established terms.

In any case, and unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements that are expressed below, unless due to the circumstances of the case, any of them is not applicable:

  1. They conform to the description made by the seller and have the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.
  2. They are suitable for the uses to which products of the same type are ordinarily destined.
  3. They are suitable for any special use required by the consumer and user when they have informed the seller at the time of signing the contract, provided that the latter has admitted that the product is suitable for such use.
  4. Present the usual quality and benefits of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product.

In cases of proven non-conformity of the product with the contract, THE STORE will proceed -where appropriate and as appropriate-, to repair, replace, reduce the price or terminate the contract, procedures that will be free for the consumer and user.

F.- PRODUCT RETURNS - RIGHT OF WITHDRAWAL:

The user has the possibility of exercising their right of withdrawal on the purchase of products made in THE STORE within thirty calendar days, from the receipt of the order at the chosen delivery address. This period can be exceptionally extended in certain campaigns and/or periods, provided that the purchase ticket you receive in the shipment specifies it.

Returns of products will only be accepted when they are in perfect condition, have not been used and keep their original labels, as well as their packaging and -if applicable- original documentation and accessory elements, also in perfect condition.

Returns of personalized products according to the client's instructions or made from the client's specifications will not be accepted. Likewise, for hygiene reasons, returns of intimate clothing items -underwear and swimwear- or masks will not be accepted.

SMARTNET reserves the right to deny the right to return products in cases of violation of the provisions of these particular conditions.

FORM OF EXERCISE OF THE RIGHT OF WITHDRAWAL:

To proceed with product returns, you must -within thirty calendar days following receipt of the order- , send a statement to that effect by email to the address: atc@smart-interactive.net indicating the affected order number as well as the product or products subject to return.

If the return proceeds and this is indicated by the customer service, You must send the product(s) you wish to return to our facilities, within a maximum period of 10 calendar days.

Each product to be returned must be in perfect condition, unused and with all its labels, packaging and -if applicable-, documentation and original accessory elements that came with it.

Except in cases of receipt of defective products from the factory and, provided that said defects were not due to improper handling or use by the user, the shipping costs associated with the return will be the sole responsibility of the buyer. SMARTNET will reject the receipt of any return made sent in the "cash on delivery" mode.

Once the request to exercise your right of withdrawal has been received by the buyer and once in possession of the returned merchandise, SMARTNET will proceed to examine the products received and will contact you to inform you of its conclusions about your application.

In your case, the refund of amounts paid for the purchase of the returned product will be carried out as soon as possible and, in any case, within thirty days of receipt of the product by SMARTNET , always subject to the provisions of these particular terms and conditions. Likewise, in this case, the amounts initially charged in the order for Shipping Expenses will be deducted from the total amount to be returned. If the customer benefited from a free shipping promotion and this is no longer applicable to the resulting order when making the return, the amount that would correspond to said concept (without applying the promotion) will be deducted from the amount to be returned.

For orders placed outside the Peninsula and the Balearic Islands, the expenses generated by the return of the order will be fully borne by the customer, including customs export/import expenses if the order is subject to them.

G.- RETURNS OF PRODUCTS - FACTORY DEFECTS:

The buyer has the possibility of making returns of products received with defects or factory defects, within 24 hours of receipt of the order.

Returns of products will only be accepted when they -with the exception of the alleged defect or tare-, are in perfect condition, have not been used and keep their original labels, as well as their packaging and -if applicable- documentation and original accessory items. Also in perfect condition.

SMARTNET reserves the right to deny the right to return products in cases of violation of the provisions of these particular conditions.

HOW TO MAKE RETURNS:

To proceed to return products with factory defects, you must -within 24 hours after receiving the order-, send it by email to the address: atc@smart-interactive.net a statement to this effect indicating the affected order number as well as the product or products to be returned and a detailed list of the defects found in them.

SMARTNET will then contact you to arrange the home collection of the products to be returned. Except for the defect or tare appreciated, each product to be returned must be in perfect general condition, unused and with all its labels, packaging and -if applicable-, documentation and original accessories that came with it.

Except in cases of receipt of defective products from the factory and, provided that said defects were not due to improper handling or use by the user, the shipping costs associated with the return will be the sole responsibility of the buyer. SMARTNET will reject the receipt of any return made sent in the "cash on delivery" mode.

Once the request to return the product with defects or factory defects has been received by the buyer and once in possession of the returned merchandise, SMARTNET will proceed to examine the products received and will contact you to inform you of its conclusions. about your request.

Once the existence of a factory defect has been verified and as long as the product has not been used and keeps all its labels, packaging and -if applicable-, documentation and original accessory elements that came with it, SMARTNET will proceed to process with the manufacturer or distributor corresponding replacement of the same by another with identical characteristics.

If it is not possible to replace it, SMARTNET will notify the user of this circumstance and proceed to pay the user the amount corresponding to the purchase of the product with a proven defect or factory defect.

In this case, the refund of amounts paid for the purchase of the returned product will be carried out as soon as possible and, in any case, within the following thirty days, always subject to the provisions of these particular terms and conditions. . Likewise, in this case, the costs corresponding to the return shipment for return will be borne by the user.

H.- REQUEST FOR PRODUCT CHANGES DUE TO SIZE ERROR

If the user wishes to change the product due to a size error, they must return it, exercising their right of withdrawal, in the cases and conditions indicated above.

I.- SHIPPING COSTS:

National Shipments:

Zone up to 3 kg up to 6 kg More than 6 kg
Peninsula 5.95 16.95 23.95
Balearic Islands (1) 5.95 16.95 23.95
Mainland Portugal (2) 9.95 16.95 23.95
Ceuta and melilla 29.95 39.95 54.95
Andorra 29.95 39.95 54.95
Canary Islands (3) (4) 29.95 39.95 54.95
  1. Formentera and Cabrera (€18.95 / €24.95)
  2. We exclude Azores and Madeira
  3. Gomera and Iron (€73.95 / €85.95) for orders up to 3 kilos.
  4. Expedition groups every week.

(*) Shipments to the Canary Islands, Ceuta and Melilla will be made through the Post Office. Customs clearance will be borne by the customer upon receipt of the merchandise.


International deliveries:

countries up to 1 kg up to 2 kg up to 5 kg More than 5 kg
European Union.(1) 19.95 22.95 25.95 50.23
Ireland, United States and United Kingdom (air) 31.95 52.95 92.00 175.00
Rest of the world 49.95 72.00 110 200

(1) Shipments to these countries will be made by land.

Customs clearance will be borne by the client upon receipt of the merchandise in all countries not belonging to the European Union.

J.- PICK UP IN STORE:

Customers who select a purchase method with Store Pickup, if available, will receive an email confirming the availability of their order in store. They have a period of 90 days, after which the order will be automatically canceled and the reservation of the products will be lost.